When do you need custom software?
Custom software makes sense when your process genuinely differs from common industry practice, when you have reached the configuration limit of a package, or when the data and business rules must stay in a system you control. Otherwise, configuring a package usually gives a lower total cost. We cover this decision against four criteria in our [custom software decision guide](/en/blog/custom-software-development-guide).
What we deliver
- An analysis document capturing the current workflow, data ownership and exception paths
- Screen and data model design with acceptance criteria
- Web, mobile (iOS/Android) or desktop application development
- An integration layer to your existing ERP, accounting and third-party systems
- Installation documentation, database schema and a field dictionary
- Post go-live maintenance and defect resolution
How we work
We scope the first release to complete one end-to-end flow rather than adding modules horizontally: one record, from start to finish, with real users and real data. This makes integration risks visible early and produces usable feedback sooner. We also list out-of-scope items in writing; what is not included matters as much as what is.
Integrations
ERP and accounting systems, banks and virtual POS, e-invoicing infrastructure, shipping and marketplace services, time-attendance devices, shop-floor data and enterprise identity providers. We use operation keys so retried requests never create duplicate records; the detail is in our [API integration guide](/en/blog/api-integration-guide).
Source code and handover
Repository access, ownership and third-party component licences are defined separately in the contract. Before handover we actually verify that a developer who has never seen the project can set up the environment from the documentation alone — documentation is only proven correct by being followed.
Frequently asked questions
How long does a project take?
Duration depends more on decision speed and data quality than on scope. We price the analysis phase separately and fix the development schedule after its output is approved.
Do we have to replace our existing system?
No. The structure we apply most often keeps the existing package for standard areas, builds only the differentiating area as custom software, and connects them through an API.
What happens after development finishes?
Work continues under a support agreement in which response time and resolution time are defined separately. Documentation and environment setup steps are delivered so the work survives a team change.